Global product sales technical support

A. Job description

1. Provide overseas customers with professional technical consultation and solutions for tractor products, and assist the sales team to achieve sales targets.

2. Participate in overseas market research, collect and analyze market information and product characteristics of competitors, and provide suggestions for product optimization and market promotion.

3. Work closely with R&D and production departments to ensure that the special needs of customers are met during the sales process, follow up the order processing and delivery schedule.

4. Assist in organizing and participating in overseas exhibitions, product promotion activities, product demonstration and technical explanation.

5. Provide product training to overseas dealers and customers to improve their understanding of products and operation skills.

6. Handle customer complaints and after-sales technical problems, timely feedback to relevant departments and follow up the resolution progress.

B. Job requirements

1. Bachelor degree or above, major in mechanical engineering, agricultural engineering or related.

2. More than 5 years experience in technical support and sales support for tractors or related mechanical products.

3. Familiar with the structure, performance and working principle of tractor products, with a certain degree of fault diagnosis and solution ability.

4. Have good communication and coordination skills and team spirit, and can adapt to frequent overseas business trips.

5. Strong learning ability and adaptability, able to quickly grasp new product knowledge and market dynamics.

6. Preferred to recruit engineers with experience in world-renowned tractor manufacturers, especially those with experience in developing power shift and CVT products.

7. Language proficiency requirement: One of the following three must be met:

1) TOEFL : score of 90 or above;

2) IELTS : a score of 6.5 points or more, especially in reading and writing better.

3) College English Test Band 6 (CET-6) : the score is 425 or above.

In addition, you should have good professional English literacy, be able to read and understand English technical literature and standards, accurately write English technical reports and emails, and be able to fluently communicate in oral English to participate in international conferences and communicate with foreign counterparts or customers.

C. Welfare benefits

1. Attractive salary and overseas travel allowance.

2. Pay social insurance or Pension insurance according to the laws of the country and region where the employee is located, and enjoy various benefits provided by local laws.

3. Abundant training and promotion opportunities, and broad career development space.

4. Experience the culture and working environment of different countries to expand international horizons.

If you love the tractor industry, have solid expertise and rich experience, and are eager to show your talent on the international stage, we sincerely welcome you to join us!